TESTED: Pioneer Kuro Elite PRO-101FD plasma monitor

End of An Era: Pioneer's Last Plasma Is Also Its Best

Products in this article:Kuro Elite PRO-101FD plasma monitor

 
 
 
A revamped cousin of Pioneer’s excellent Kuro Elite 50-inch and 60-inch plasma HDTVs, the 50-inch PRO-101FD monitor tested here (a 60-inch version is also available) is stripped of three features that many users don’t want or need. It has no speakers (as an external audio system is assumed), no built-in tuner (hence the monitor designation, as an external cable or satellite box/DVR is likely to provide the video signal) and no table-top stand (Pioneer assumes most monitors will be wall-mounted, although it does offer a table-top stand as an option). Custom integrator-friendly, the set features IP/LAN connectivity with the ability to set critical picture characteristics using a computer and web browser.
 
It is bittersweet that this Pioneer will be “the last of the Mohicans” as Pioneer has recently announced that, due to market pressures and high cost factors, it will be exiting the HDTV business in 2010. This news is doubly sad given that the firm’s recent Kuro Elite offerings have in many ways set the standard for plasma HDTV picture quality. Premium-priced (but still a bargain considering what similarly-sized plasma sets used to retail for just five or six years ago), Kuro sets continue to provide state-of-the-art picture quality that the majority of LCD flat panels can only aspire to.
 
OVERVIEW
 
Consider this HD Monitor if: you’re going to go with wall mounting, a cable or satellite tuner/DVR and an external audio setup, as you won’t be paying for speakers and a table-top stand that will most likely end up in a landfill. But most of all, consider the Kuro Elite if you value extraordinary picture quality; this set meets the color and gray scale specifications of the HDTV standard better than any other we’ve tested.

Look elsewhere if: you’ll be needing an ATSC/NTSC tuner for over-the-air local broadcasts, as well as supplied speakers and a table-top stand. Pioneer’s Kuro Elite HDTV sets provide these features and essentially the same picture quality as this monitor does, and at comparable prices.
 
Ratings (relative to comparably-priced monitors):

  • Overall picture quality (SD): 8
  • Overall picture quality (HD): 10
  • Features: 8
  • Connectivity: 8
  • User Interface: 6
  • Value: 7

 
FEATURES
 
The news here isn’t what this latest in Pioneer’s Kuro Elite monitor line (sub-branded as their “Signature Series”) has, but rather what it doesn’t have. Knowing full well that many customers will go with external audio systems and wall mounting, Pioneer does away with attached speakers and a table-top stand with this set, and the company also forgoes an internal ATSC/NTSC tuner. Instead, the emphasis is on custom installation friendliness, with IP/LAN connectivity for integrator setup. By deliberately leaving out features, the monitors are slimmer than comparable full-featured TV models, with a svelte 2 ½-inch cabinet depth. A deluxe owner’s manual package includes a certificate from the factory (here in the U.S where the set is assembled, I might add) stating the inclusion of specially-selected components and more thorough testing prior to shipment, including white balance calibration and phosphor pre-aging among others, along with web access to each set’s white balance calibration results. It also has additional configuration options that will appeal to the Hollywood post-production community who desire a reference-grade HD studio monitor.
 
Connectivity
Above average digital connectivity, with four HDMI inputs supplanted by an additional DVI input (which can be pressed into service as a fifth HDMI input with a suitable adaptor), the set only has one component video input and a solitary composite input, which might be an issue for some, and no side panel convenience connections, which should be no surprise for a set that is intended for wall-mounting. An RJ-45 IP/LAN port allows a custom integrator to get the set tuned up via a web browser. An analog PC input is also provided, which accepts resolutions of up to 1920x1200.
 
USER INTERFACE
 
On Screen Display
I actually prefer Pioneer’s earlier OSD over this latest iteration, which is text-based and a tad plain-looking, but it’s a useful design that avoids common mistakes (such as taking up large areas of the screen, thus hindering picture adjustment tasks).
 
Remote Control
Here again, I prefer Pioneer’s earlier design, which had larger buttons with easier to read labels. The current design is somewhat cramped, with numerous small buttons that may have some users reaching for reading glasses. It is backlit though, which is a help. I’m guessing that for most custom-installation customers the remote will be replaced by a more user-friendly touch-screen setup.
 
RECOMMENDED SETTINGS
While the Kuro Elite (like its cousins) features the usual Vivid, Sport and other picture memory settings, the only one you want to choose is Pure, which puts the set basically into studio monitor mode, with outstanding colorimetry and gray scale characteristics that, out-of-the-box, provide picture performance that is truly state-of-the-art. Choose the Pure mode, and you’ll instantly get calibrated video performance that is as good as it gets. The Pure mode also turns off just about all of the so-called picture “enhancement” functions, most of which aren’t necessary with quality video sources such as HDTV and Blu-ray.

Comments

Gary Land (not verified) -- Mon, 05/25/2009 - 13:28

I own the Pioneer Elite Pro930 HD. I paid top dollar for the best plasma on the market and had it professionally (ISF) calibrated. After 2 years and 7 months of flawless operation, my set suddenly stopped outputting video. I immediately contacted Pioneer Support and was told that I would need to contact and pay for, an "Authorized Pioneeer" repair technician to come out and diagnose the problem. The technician found that the main circuit board was defective and would need to be replaced at $425.00 for the part, and $250.00 for the labor. Additionally, the ISF calibration would be lost, so add another $350.00 for recalibration. My calls and letters to " Pioneer Support " were met by the following corporate slogan: "Pioneer warrants it's electronic products for a period of two years and has no obligation to the consumer beyond the warranty period." I argued that having spent over $5k for their Plasma set, and being assured by the salesman that these sets would last, "at least 10 years" that this was an implied warranty indicating suitability for use. After all, who would purchase one of these expensive sets, if the life expectancy was no more than 2 years? Pioneer Support refused to budge stating: "These are electronic devices that can and do break...we do not owe the consumer any support beyond the 2 year warranty as stated in the Warranty document." Not satisfied that I was now on the hook for $1150.00 in repairs, I asked if  Pioneer would either split the costs and/or simply send the part and I would pay for labor and recalibration. I received the same response as before..."Pioneer warrants it's products for a period of two years and has no obligations to the consumer beyond the warranty period." Deeply disgusted by this response and begging the question of what it was that Pioneer Support actually did, I contacted the Supervisor. In a detailed e-mail I listed my belief that Pioneer owed more to it's customers than 2 years of product support. What I received in reply was a further "clarification" that the 2 year warranty "only applied to manufacturing defects."  In other words, even the so called 2 years warranty was questionable since the consumer would have to demonstrate that any electronic failure was due to a defect in manufacturing. The only way Pioneer would accept this claim is if an "Authorized Pioneer" technician vouched for the product and certified that the problem(s) were the result of manufacturing "defects."  Obviously, this is a Catch 22. If the "Authorized Pioneer" repair facility wants to remain "Authorized" it is not in thier best interests to find manufacturing defects that Pioneer would be obligated to repair, inside or outside of the warranty. When I asked for the corporate president's address, I was told that: "It doesn't matter if you write to the CEO because all compliants come back to me" the (customer service manager). So it is not surpising that Pioneer is getting out of the TV market. My experience should be a cautionary tale that if you spend your hard earned money on Pioneer products, expect no "Customer Support" nor any attitude that Pioneer even cares about it's customers. Loyalty to the product brand means nothing at Pioneer. So if it says Pioneer I say stay clear.

Anonymous_90651 (not verified) -- Sun, 05/31/2009 - 15:02

You had the warranty card and it came with the TV. You knew up front that the TV was warranted for 2 years and nothing more. Pioneer is no different than many other higher-end manufacturers regardless of them exiting or still existing in the market. This is where the extended warranty comes into play. Just because it's Made in the USA, it's going to provide it's consumers better treatment than Made in Japan or Made in China. It's more than obvious that if you were willing to pay "an arm and a leg" as some people would put it for the TV, that spending 5-10% of the total cost for an extended warranty, which effectively comes out to the same cost as shipping and sales tax would be considered chump change. Perhaps, you may be someone who saved his/her life savings to buy it and you don't have that 5-10%. It doesn't hurt to wait another 2-3 months to make up that difference. Given this, we wouldn't be hearing your cries for help or complaints against a well-respected manufacturer.
Now, if you could prove that the main circuit board was "rigged" to "expire" after the 2 year limit was reached, perhaps a power surge that reached the board got burned, or some other circuitry in the TV caused an overload the main circuit board, then you may have yourself a very valid complaint. 
Suck it up man ... $1150 is chump change compared to how much you spend on the new version of the TV as a whole. Just like people who love something so dearly, they'll spend what appears to the outsider as a waste of money, but to you, it'll be well worth it. A good example of that was the first 40" rear projection Pioneer TV, the one with the wood siding on it. I spent $5000 for it. 4 years later, one of the lenses had been damaged and it turned out 2 of the 3 lenses were damaged. I could've spent ~  $1100 to fix it. But, guess what I did? I shelled out the extra $700 for a 3-year extended warranty. Then 2 years later, one of the main circuit boards also broke. So, I spent $800 for it. If I did what you did, which was NOT to buy the warranty for whatever reason, I'd be hear complaining and crying about it here.
Lesson Learned For You --- Consider the Extended Warranty, it could save you frustration and gripe later!  
 
 

Kenneth n (not verified) -- Mon, 06/29/2009 - 01:12

I also own a 930 Elite 1080i about 4 years now with Comcast HD. Never had an ISF calibration and the picture still lloks fabulous.  Recently, a pink/purplish screen appears sometimes when changing channels and then it disappears.
I am ready for an upgrade to PRO101FD or Panasonic Z1 or Samsung.  Any suggestion?  I have not seen Panasonic or Samsung for a comparison.  Please your thoughts and why.
Thanks,

U-fan (not verified) -- Sat, 10/03/2009 - 09:54

You sound like an "extended warranty homer" who works in electronic sales.  Those extended warranties have their trap doors as well, making them a big ripoff in most cases.  The truth is, nobody wants to take responsibility for the quality of their product long-term.  I too invested north of $5000 on a Pioneer set, and I have all crossable appendages are engaged, hoping it will have a long life.
I do have a question for you Pioneer plasma owners:  Is the calibration useful on their sets?  I've heard it both ways and haven't done it yet after almost two years of use.  I don't believe that my picture is quite as crisp as it was out of the box, and I'm wondering if the calibration would help to restore the detail. 

chaddywack (not verified) -- Wed, 11/04/2009 - 03:24

 no man, do not get ur tv calibrated.... i have the new pioneer elite kuro 60 inch monitor. paying that much i decided to pay to have it calibrated...... it was in my opinion the closest thing to highway robbery i have ever seen.... he tinkered with the picture settings... granted he hooked up a laptap to my tv to look professional... however when it came time to put in work, i watched him like a hawk, he (in 1 min actual time) took my remote and tinkered with the settings just like i had done a million times. and it was amazing how close his were to two saved settings i had previously invented.... here is the kicker... when he accidently reset his minute of hard labor, instead of re hooking up his lap top, i swear on every thing holy this fellow grabbed the controller and guestimated the recalibration, and was off on three settings that i remembered from the initial settings... i snickered and when he said what is it, i laughed and said, (realizing my 200 bucks was history reguardless) i just cant believe how amazing it looks now... the look he gave me after that comment was worth my 200$ it was that look of oh CRAP he knows now this is rip off!!!! i should have hooked my laptop back off....... YEA that would have kept the wool completely over my eyes..... NOT.. google ur make and model and its best calibration settings and become ur own professional calibration station..... it really is that simple

chaddywack (not verified) -- Wed, 11/04/2009 - 03:24

 no man, do not get ur tv calibrated.... i have the new pioneer elite kuro 60 inch monitor. paying that much i decided to pay to have it calibrated...... it was in my opinion the closest thing to highway robbery i have ever seen.... he tinkered with the picture settings... granted he hooked up a laptap to my tv to look professional... however when it came time to put in work, i watched him like a hawk, he (in 1 min actual time) took my remote and tinkered with the settings just like i had done a million times. and it was amazing how close his were to two saved settings i had previously invented.... here is the kicker... when he accidently reset his minute of hard labor, instead of re hooking up his lap top, i swear on every thing holy this fellow grabbed the controller and guestimated the recalibration, and was off on three settings that i remembered from the initial settings... i snickered and when he said what is it, i laughed and said, (realizing my 200 bucks was history reguardless) i just cant believe how amazing it looks now... the look he gave me after that comment was worth my 200$ it was that look of oh CRAP he knows now this is rip off!!!! i should have hooked my laptop back off....... YEA that would have kept the wool completely over my eyes..... NOT.. google ur make and model and its best calibration settings and become ur own professional calibration station..... it really is that simple

MistaFlava (not verified) -- Fri, 11/20/2009 - 20:28

Hey chaddywack, thanks for the advice on the calibration. I will be getting a hand-me-down PRO-101FD from my brother. I did some research trying to find calibration setting online but to no avail. Do you happen to have the URL to such said website? Thanks in advance.

chaddywack (not verified) -- Wed, 11/04/2009 - 03:26

 post so nice, had to say it twice..... sorry about that

chaddywack (not verified) -- Wed, 11/04/2009 - 03:26

 post so nice, had to say it twice..... sorry about that

Derek (not verified) -- Fri, 12/25/2009 - 21:25

Gary, You expect them to repair your TV past the 2 years warranty period? Despite all the your rambling, that's what you're upset about and it's ridiculous. Yes, you expect the TV to last longer than 2 years, but in the grand scheme of things, they aren't going to lose money when they have no obligation to do so. They might have loss you as a customer, but to them it's not a big deal as a) this is an isolated incident and b) your purchase doesn't do that much for the bottom line. Harsh reality, but it's true. I am 90% sure that all the other manufacturers would of given you the same response!