I have been saving money for a new system for quite some time now. Depending on stock price I have a budget of about $12,000. I have been reading the magazines, web sites, ect . for a number of years know. I have a plan,which is to say I kind of know what I want/need. I just need to get out there and listen to some gear and make a final decision.
I live in an area that has a few dealers, and I want to keep my money here in town. The conventional wisdom is to develope a relationship with the dealers in your area for the benefit of both parties.
I have heard Focal speakers and liked them There is one dealer in town who handles them. Here is my problem. I spoke to the dealer on the phone about some gear, I asked if they were going to be open the following Friday(it was going to be New Years Day). "Ya we will be here come on down". So My wife and I took the 45min trip down town, When we got close I gave the shop a call to get directions. The person who answered told me that the phone calls were being forwarded becouse he was on an "emergency install" A coulple of minutes after I hung up with him he called back to tell me he remembered talking to me and to apoligize. I was cool with that I know thing happen and I thought it was nice of him to call back. A few weeks later I tried to go back on a Saturday. Their web site says they are open every Saturday. I get down to the shop and there is a sign on the door that says they are closed on Saturday and open on Sunday, the oposite as the web site. When I got home I sent an e-mail it was not angry or a rant I just told them I was disapointed. Three weeks later no response. Now although my wife likes the Focals she dosn't want me to do busisness with this store. And when spending this amount of money I want her full support.
I am also intrestested in some Rotel gear. I stoped by the Rotel dealer and there was a sign on the door that said they were out servicing a customer. It was a Saturday but I will take the blame for that cus I didn't call First. But now they don't pick up the phone.
I didn't want to make an appointment becouse I didn't want to feel any presure to buy. I am still comparing gear and once I do decide what I want it will take a week or so for the stock sell to go through. But alas an apointment is my only corse of action.
Thanks for reading it feels good to get it out.