posts don't match stats

default -- Fri, 07/17/2009 - 09:38

My ability to see all of the "supposed" posts seems to be hampered. In the list of topics I often see 3 posts counted, but when I go to the thread I only see 2. The last one by the listed member is not shown. Or the header says a last post by "robert Harley" on 7/15, but in the thread I see the last post on 7/13. Something is getting chopped, or the header stats are inaccurate.
Also, sometimes I see individual posts shifted all the way off to the right of the page and not in a straight line down the thread like the majority of posts. I'm using IE 6.0.2900
Wierd.

Rob Grady -- Fri, 07/17/2009 - 10:22

We recommend upgrading to Internet Explorer 8 (through your windows update) or alternatively downloading Firefox (www.getfirefox.com). Upgrading should ensure that you're viewing not only AVGuide but other sites correctly as well. If you upgrade an are still having problems please let us know and we'll be happy to help troubleshoot the issues.

concerned too (not verified) -- Fri, 07/17/2009 - 13:16

Rob,
I posted in the other thread about not being able to read the foums.  I can not see your reply because of the way the  AVguide site renders.  Why can't this be fixed?   You guys must realize that 10s of millions of people still use IE6.   It seems as if you don't care who can see your site.  Why not just fix the code?  You guys are a cutting edge media company-- this should be an easy fix.  Take a look at browser stats. 
Source: Net Applications[1]      Internet Explorer (65.50%; Usage by version number)      Mozilla Firefox (22.51%)      Safari (8.43%)      Google Chrome (1.80%)      Opera (0.72%)      Other (1.04%)

Internet Explorer 5
0.04%

Internet Explorer 5.5
0.03%

Internet Explorer 6
12.78%

Internet Explorer 7
40.83%

Internet Explorer 8
15.12%

All variants
68.80%

Concerned

Rob Grady -- Fri, 07/17/2009 - 16:32

Hello Concerned Too,
Thanks for the stats. We actually track the usage stats on our site pretty closely and while our IE 6 usage isn't nearly as much as represented here we certainly want folks to have a good experience. Putting any site issues aside I am curious why wouldn't you upgrade your browser to the latest version. As technically savvy as you are why stick with IE6 given that Microsoft has released two significant new versions at this point? Given the number of security updates available do you also skip those? Any insights you can share would be great in helping us understand our users better.
Thanks,
RG

concerned too (not verified) -- Sat, 07/18/2009 - 06:38

We don't upgrade (some) machines for business reasons.  We need to view the world like our customers and general Interent users do.  Why don't you recode this board so everyone can see full rendering?  Most IE usage on one of our sites is IE6 followed by IE8, then IE7, then firefox.  We cannot afford to lose any propective user.
 
I assume you get low IE6 usage because those users can't view the site and don't return.  Playback- not viewable, Winding Road- not viewable, in IE6.  If I were Tom Martin this would not be allowed. 
 
Still concerened

Rob Grady -- Sat, 07/18/2009 - 07:46

Thanks for the response. I understand keeping organizational software consistent and effort for extremely large organizations to upgrade. Prior the development and new release of AVGuide last fall we did the background research on our site users and parameters such as OS, screen resolution and browser usage to help determine our development profile.

Given your background I'm sure you're aware IE 6 is a development nightmare. The lack of web standards and required additional hacks add a significant amount of time and ultimately cost to any development and/or maintenance effort. In determining how to spend development effort it does come down to a business decision on whether to do it. For example is it better to execute two projects and cater to a small amount of IE6 users or look forward, execute three projects that will work across more browsers and a growing number of mobile users. Not always an easy call. With that said we didn't discard IE6 users in our development efforts but we did make trade-offs that meant focusing on web standards where more people would be able to use the site in the future. Strange timing but YouTube announced this week that it is ending support for IE6 as did Digg. My team will take a look and see if we can replicate the forum problems your having and see if there is a reasonable solution.

Again, the magazines require Flash so there isn't much we can do there if you don't have it (or can't have it) installed other than direct you to purchase the PDF from www.NextNewsStand.com. Many organizations don't enable flash and if you don't have it, you can't see the magazine.

Thanks again for the feedback and please email me directly at rgrady(at)nextcreen(dot)com as I'm happy to discuss further.
 

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