Firmware upgrade for Sony BDP-S350

Robert Harley -- Sat, 12/20/2008 - 11:29

I've just upgraded the firmware in my BDP-S350, which, among other features, enables BDLive and converts Dolby Digital Plus, Dolby TrueHD, DTS-HD, and DTS-HD Master Audio bitstreams to PCM for output on the HDMI 1.3 interface.
The "Network Upgrade" option is by far the easiest.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=3779&os_id=99&mdl=BDPS350

lenwfl -- Sat, 12/20/2008 - 12:25

What is the advantage of converting bitstreams to PCM?

Len

Robert Harley -- Mon, 12/22/2008 - 12:24

You don't need TrueHD decoding in the receiver or controller. See my blog on this subject here: http://www.avguide.com/blog/read-buying-blu-ray-player

Cory Andrews -- Mon, 12/22/2008 - 17:16

Does that upgrade essentialy make the bd-350 the same as the bd-550? Also Robert I sent you an e-mail asking for some personal reconmendations on my system.  I have been checking my e-mails and have not got a response as of yet.  Did you get the message?
 
Thanks
Cory Andrews

GuyR (not verified) -- Thu, 06/18/2009 - 11:43

This is good if you have an HDMI compatible receiver but it does not decode the new HD audio formats itself.

Robert Harley -- Tue, 12/23/2008 - 12:54

The BDP-S550 has eight-channel analog output, which the S350 does not have. The 550 also has internal decoding of DTS-HD Master Audio.
I did not get your e-mail; could you send it again or post it under "System Building"?

Anonymous (not verified) -- Thu, 01/22/2009 - 07:36

Hi Robert,
   In your post you say that the S350 update enables it to convert DTS-HD Master Audio bitstreams to PCM for output on the HDMI 1.3 interface. Where did you get this information? The update I see available on the Sony site states that it adds BD-Live functionality and solves minor compatibility and performance issues. I can't see anything related to DTS-HD MA decoding. Thanks for your help.
 

SonyHesitant (not verified) -- Sun, 12/28/2008 - 22:31

Will the BDP-S350 be able to read DivX contents ?
 

David (not verified) -- Mon, 12/29/2008 - 14:12

I got a really good deal on a new S350 from a co-worker who won it in a raffle.  Very nice with the Samsung 46" LCD I bought the family for Christmas, and a huge upgrade from our previous CRT.   My older (and cheap) Sony 6.1 home theater receiver doesn't have an HDMI input, so I went HDMI straight from the S350 to the TV for video, and use an optical digital cable from the S350 to the receiver for audio. 
I burned a firmware update disc from the download at the Sony support site, which worked perfectly.  In order to use BD-Live, I'll still have to figure out how to get it to talk to the wireless router in my house and get a USB flash drive that will fit in the narrow slot in the back of the unit.  I'm not sure how worthwhile BD-Live is, so I don't want to put much money into the upgrade.  Any recommendations for this additional hardware?
I've recently started doing streaming Netflix on my PC a bit, and I love Pandora, so at some point I'll either have to add a PC to the theater cabinet, or upgrade the player to one that will do streaming media.  This one is great for now, though.  

Robert Harley -- Mon, 12/29/2008 - 20:16

I wouldn't put too much effort into getting BD Live up and running until they develop some compelling applications.

Deuce (not verified) -- Tue, 12/30/2008 - 23:01

Just brought home a S350 a few hours ago. My receiver does not have HDMI input so I will be using Coaxil for the audio. Can the TrueHD audio transmit over/out of the coax or only HDMI? If only HDMI, then do you recommend setting the S350 to DTS preferred or dolby preferred? (I scanned the manual and it said something about setting the audio options).
Thx.
-Deuce-

sheepherder -- Wed, 12/31/2008 - 06:21

If you receiver has optical inputs then use those for the audio.  That's what I am using with my 350 in the bedroom system since I don't see a need to upgrade the Rotel receiver I am using there.  HDMI to Kuro and optical to Rotel.

Sheepherder
Shenandoah Valley, VA

Deuce (not verified) -- Wed, 12/31/2008 - 10:06

I am already using both of the opticals for the DVD and PVR. Though I guess I could switch it around there is no notable quality difference between the optical and co-ax from what I read. Only diff might be TrueHD capability? Someone else has same question here...
www.avguide.com/blog/read-buying-blu-ray-player
I think where I need help here is about the TrueHD outputting to my rx which cannot decode HD audio only regular DD, DTS etc. In the manual p44 it talks about setting the DD and DTS to downmix PCM if Rx does not have decoder (well mine does) but it does not talk about setting it to PCM downmix for TrueHD (etc). Or is that the 48/96PCM setting??
esupport.sony.com/CA/perl/model-documents.pl

Robert Harley -- Wed, 12/31/2008 - 15:54

The TosLink optical and RCA coaxial SPDIF connnection cannot transmit high-res PCM audio or Dolby TrueHD bitstreams. You must use HDMI to get high-res (or tap into the 7.1-channel analog output from a Blu-ray player).
 
I'm not sure I understand your last question about the PCM output.

Deuce (not verified) -- Wed, 12/31/2008 - 21:02

Thx. I guess my PCM output question is moot if the coax will only do "Regular" DTS. I will not select the "Downmix PCM" settings (p45 of manual) and let my rx decode regular DTS/DD from the S350 I guess.
 
 

Robert Harley -- Wed, 12/31/2008 - 21:17

Coax or TosLink will carry regular DTS and Dolby Digital, but not Dolby Digital Plus, Dolby TrueHD, DTS-HD, or DTS-HD Master Audio.

Rico (not verified) -- Thu, 01/01/2009 - 23:24

I just updated my S-350, purchase a memory card and i can't access bd live on any movie with bd live ,,all i get is no internet connection or not available in my area,,or need to update and last,, player not compatible,,, but the player is updated,,network diagnoctic shows correct and memory card shows ext on the front of the player,,, call sony but the same thing i know about nasa is the same thing sony reps know,,,what can be my problen with bd live?

Robert Harley -- Thu, 01/01/2009 - 23:28

You'll need to contact Sony technical support on that one, I'm afraid.

Rico (not verified) -- Thu, 01/01/2009 - 23:30

I will try again but is at least 1 hour and an half wating time and at the end nobody knows nothing...but Thank you very much

Anonymous (not verified) -- Wed, 01/07/2009 - 06:58

Hi!
I will try again but is at least 1 hour and an half wating time and at the end nobody knows nothing...but Thank you very much!

Anonymous (not verified) -- Wed, 01/21/2009 - 16:19

I have a sony blu ray, bdb s-350 it is hooked up to a sony 46'  KDL-46VL130 with a hdmi cable then I have a optic cable (no hdmi) running from the t.v. to a onkyo TX-SR600 it is a 6.1 recever.  All of the audio chanles are working but the sub is not.  
I am sure the sub works because when i watch HD T.V. everything works as it should.
thank you

Anonymous (not verified) -- Mon, 02/02/2009 - 01:21

Check the audio settings of your 350. I had the same problem.
I had to ask a friend and he told me that I should change the settings and that worked.
I don't remember nor can see the exact settings now.

Anonymous (not verified) -- Sat, 02/07/2009 - 13:23

Do you think that the Sony BDP-S350 will eventually have the capability to stream Netflix?

iClick Photography (not verified) -- Thu, 02/26/2009 - 13:17

I too would like to know the status/possibility of the BDP-S350 being able to stream Netflix movies.

Marco71klc (not verified) -- Fri, 04/10/2009 - 06:37

How to change the area code of SONY BDP-S350 by using its own remote control? Any advise? Thank You

Robert Harley -- Fri, 04/10/2009 - 10:01

I'm not sure I understand your question about changing the "area code."
Thanks, Robert

Etienno (not verified) -- Sat, 06/27/2009 - 12:26

Hi Robert, I think what the guy means is "Region Code" not the Area Code. I am also interested to know the answer, I live in France and I would like my sony player to be able to read American DVD using the shipped Sony remote control (or a new firmware). Is there a way to hack it without buying a "AllInOne" remote control?
tks

shawn (not verified) -- Wed, 05/06/2009 - 18:47

i whant to thank you for assisting me i came acros your web site and it was a success my blue ray player is working fine because of the down load im using bdp s 300

Robert Harley -- Fri, 05/08/2009 - 14:14

Thanks for letting us know our site helped you. We hope you'll stay with us and contribute.

Peter (not verified) -- Sat, 05/09/2009 - 04:41

Another Thank You to Robert for posting this information.  I pondered long and hard about the lack of PCM HD Master Audio on the 350 and almost bought the 550 instead. Due to this upgrade I just saved over £100 !

Paco Victor (not verified) -- Mon, 07/27/2009 - 06:03

my BDP - S350 is not reading region A Blue ray discs, is there a code to unblock it for all regions

Paco Victor (not verified) -- Mon, 07/27/2009 - 08:13

i want to unblock my BDP - S350 as it does not read region A how can i do it?

dvd geoff (not verified) -- Fri, 09/25/2009 - 04:51

Cant be hacked without a firm ware change. you have to fit a new chip , which is very difficult without precise soldering equipment, there is a company that will do it for £190  - ie dont bother.

casinomgr (not verified) -- Tue, 12/01/2009 - 10:49

I contacted Sony support by e-mail and they said to keep checking for update to stream Netflix.
I later called Sony support and they said they weren't going to upgrade the 350 because they
had a new player out the 460 and wanted to make money Sony sucks.

Brando99 (not verified) -- Tue, 12/08/2009 - 12:21

I also have the BDP-S350... and the problem I am having is that I can't get it to play any DTS tracks. I have an HDMI cable going to my sony bravia 52 inch.. and an optical cable going from that to my receiver, which can decode both DD and DTS. DD works fine, after some monkeying around. but the DTS won't play regardless which cable I use. I also hooked an optical directly to my receiver from the BD player. at first I thought the receiver won't decode the hd dts signals, since I first noticed it on some of the blu ray disks. but I put an old DVD in that has a regular DTS track and it doesnt work either. My old panasonic dvd player had no trouble outputting the dts track to this same receiver...

any info would be greatly appreciated. oh the firmware of the 350 is current.

thanks in advance

BigFelix (not verified) -- Fri, 01/01/2010 - 12:28

Similar to Rico above, my BDP-S350 will not play new blu-rays with BD live- get an error message "unknown disc". DVDs and older blu-rays play fine, run at 1080p/24 with no problem.
The BDP-S350 is connected to Philips Kuro plasma via HDMI and getting audio via coax thru an Integra AV receiver.    The unit is running v20 firmware upgrade and is not connected to the internet (I tried it, made no difference). 
I've done the following already:
-re-initialized the setup
-changed each setting on the Video, Audio, BD viewing settings one by one, tested it for results, and reset it
Sony online support is useless. Their suggestion is to submit the out-of warranty unit to them for repair costing $122 -unacceptable.
Anyone have a solution?
 

Snigom (not verified) -- Sun, 01/17/2010 - 09:54

I am having the same issue as BigFelix.
I couldn't play a Blu-Ray for the first time getting the 'unknown disk' error. So I did the logical thing and updated the firmware (version 20) now very few of my disks play.
There is no true rhyme or reason to it. I did try a cleaner and it solved the issue for older disks, but newer disks refuse to play. I called Sony and they told me to wait for another update. I have read forums that suggest version 20 is the last update they are going to release because they want people to buy their new players. I hope that is not true because that is very underhanded (and I wouldn't put it past Sony to do that.)
Does anyone have a mirror or a link for the older firmware? Is it even possible to downgrade? I would rather have slow java-menu or bad BD-Live functionality than an inability to play disks.
I don't think its a situation that the player is 'going out' or it would refuse to play any disk, DVD or not. I think its a firmware bug that Sony should own up to and fix.

rays58 (not verified) -- Tue, 01/19/2010 - 16:15

I just got off the phone with Sony support about upgrades to make the s350 capable of streaming Netflix and I couldn't get a straight answer.  When I directly asked if their intention was to not provide support for the 350 and force consumers who supported Sony during the blu-ray/digital dvd debacle to purchase a new player, the answer was "I'm sorry..."  I informed the representative that I will no longer support Sony in the future and based on what I am reading in this forum, I will not upgrade firmware, either.  It'll force me into buying a new player much sooner that I had hoped.  Meanwhile, the X-Box 360 that I purchased for my kids 3 or 4 years ago streams Netflix and I'll use that.  I never had to do anything special with it.  Perhaps this is Microsoft's way at getting back at Sony for winning the BD battle.  You really don't need a BD player if you can stream, do you?

Quentin (not verified) -- Wed, 02/24/2010 - 18:57

 I did the hack to make my PAL S350 region free.
I'm wondering whether firmware updates will revert the player to region 2 or make the hack stop working - can anyone confirm either way?
 

Quentin Stafford-Fraser (not verified) -- Thu, 02/25/2010 - 17:18

To answer my own question, I've updated to version -20 and the region-free hack still seems to be OK

Anonymous-2 (not verified) -- Sun, 03/21/2010 - 16:11

Bear in mind that there are two region restrictions: DVD (1,2,3,4 etc) and Blu-Ray (A, B). The first can be dealt with by some hacks (eg allinone remote). The latter is far more difficult (soldering)

michaelmic -- Sat, 03/27/2010 - 02:08

hi , hope you all fine, can any one give me the firmware latest updates please, i will be thank full,
Regards

MichaeL

Eric Fehr (not verified) -- Tue, 03/30/2010 - 22:45

I have a sony BDP-550 and I am having the same issue. I am at firmware version .20 and my player will not play BD live discs. It will play other blu ray disc just fine. It will play DVDs fine. Does anyone have  a solution to this. I have tried to downgrade firmware, but the player will not allow it. Contacted Sony support, and they were trying to get me to send it in for repair for like 125 dollars. What a rip off. Seems like Sony has a bug and we need a fix.

ernie (not verified) -- Sun, 04/11/2010 - 12:17

why won't sony bdp s350 play mp3 audio?...it reads it as a data file and looks for a photo.  regular cd plays fine but  no mp3...why?

AM (not verified) -- Mon, 04/12/2010 - 13:09

really needs the netflix streaming capability in this BDP-S350 

Alexfromsc (not verified) -- Sat, 04/17/2010 - 20:48

how come the sony bdp s560 doesnt have netflix??? I wish it did.... i was trying to figure out a way to hack it to get it on there.......

ernie (not verified) -- Thu, 04/22/2010 - 13:51

Have I got everyone stumped on the mp3?  Sony says it plays them...manual says its compatable...but, no way will it play them.

acchillo -- Thu, 09/23/2010 - 09:54

My Sony BDP-S350 stopped playing blu-rays for no apparent reasons (apart from the latest firmware update perhaps). DVDs are being played just fine!

the blue-ray discs I tried were in good order and working on other players. the firmware I have is 07.4.020, which I understood to be the latest.
The unit recognized that a disc has been inserted as it shows a disc icon in the video menu. Unfortunately "unknown" is written on the icon and when the play button is pressed, the TV shows "cannot playback the unit".

I reset the settings to factory settings (in a soft way via the menu. Is there a stronger way of doing it?
Any thoughts? Pls do not tell me to go to the repair centre. Lovely people, but £30 just to look at it, two afternoons spent to drop it and pickt it up and no guarantee it will work in the future.

Appreciate any help!

acchillo -- Thu, 09/23/2010 - 09:54

My Sony BDP-S350 stopped playing blu-rays for no apparent reasons (apart from the latest firmware update perhaps). DVDs are being played just fine!

the blue-ray discs I tried were in good order and working on other players. the firmware I have is 07.4.020, which I understood to be the latest.
The unit recognized that a disc has been inserted as it shows a disc icon in the video menu. Unfortunately "unknown" is written on the icon and when the play button is pressed, the TV shows "cannot playback the unit".

I reset the settings to factory settings (in a soft way via the menu. Is there a stronger way of doing it?
Any thoughts? Pls do not tell me to go to the repair centre. Lovely people, but £30 just to look at it, two afternoons spent to drop it and pickt it up and no guarantee it will work in the future.

Appreciate any help!

Parent -- Sat, 02/05/2011 - 13:56

My Sony BDP-S350 stopped playing blu-rays BD-R made by Verbatim for no apparent reasons (apart from the latest firmware update perhaps). DVDs are being played just fine!
the blue-ray discs I tried were in good order and working on other players. the firmware I have is 07.4.021, which I understood to be the latest.
The unit recognized that a disc has been inserted as it shows a disc icon in the video menu. Unfortunately "unknown" is written on the icon and when the play button is pressed, the TV shows "cannot playback the unit".
I reset the settings to factory settings (in a soft way via the menu. Is there a stronger way of doing it?
Any thoughts? Pls do not tell me to go to the repair centre. Lovely people, but £30 just to look at it, two afternoons spent to drop it and pickt it up and no guarantee it will work in the future. The problem seem to be the same as achillo has up here!!!
Appreciate any help!

merlin777 -- Sat, 04/23/2011 - 05:52

I burned a dvd-r with a selection of mpgs, avis and divxs to see what my bdp-350 could cope with.
 
It said it couldn't read the disc.
* Am I doing some thing wrong?
* should i be using the usb port instead?
* is there a list of formats the unit can play?
many thanks

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