Is Audiogon Safe?

Sam -- Wed, 10/21/2009 - 03:23

some people on are selling audio components that are recently released or near mint condition or fairly new models of gear sometimes at 1/2 price? Is it safe to buy anything from there?  Why would anyone buy some of this stuff and sell it at 1/2 the price? I don't see the logic or reason.  and in the descriptions they say nothing about the history of the product or why they are selling it or who/where they are at? etc..... any thoughts?

Boomzilla -- Wed, 10/21/2009 - 06:54

 Audiogon is, by definition, less safe than e-Bay / PayPal.  On e-Bay, you can see the feedback history of the person with whom you're dealing.  If the vendor has a history of selling expensive audio items and good feedback for doing so, then you can have at least some confidence that they're legit.  Additionally, PayPal can be used to deny payment if the item you receive is significantly other than its description.
For Audiogon, you have none of these protections.  Of course, there is the option of using a third party payment service that offers protection.  Additionally, you often have the luxury of communicating extensively with the seller prior to the sale.  All of the questions that you mention I would probably ask before even considering an audiogon purchase.  If any of the answers I received seemed incomplete, evasive, or illogical, I'd not consider that vendor at all.
Finally, there are legit reasons for selling at a significant discount - the item may be scratched, damaged, or a factory second.  The item may be from an estate sale or garage sale where even for half the original value the vendor is making money.  The item may be from a business that has gone bankrupt, and the distress sale of assets may dictate that a quick sale is better than one that maximizes profits.  Take each case on its merits and see.  
Having said all this, I must also say that I've never bought an item via Audiogon.  My preferred methods of equipment acquisition are (in order of preference) garage/estate sales, clearance sales at local shops, e-Bay, and craigslist.  I would also say that my buying habits have occasionally been "penny wise and pound foolish."  Although I've owned lots of nice equipment over the years, I've seldom achieved that synergy that a well-matched set of components can create.  For this reason, I've recently taken Mr. Robert Harley's advice and am now shopping for a dealer, rather than for components.  Happy Shopping!

 A good sense of humor makes it ALL sound better!

mauidj (not verified) -- Sat, 12/19/2009 - 20:19

Sorry Boomzilla but this is misinformation at it's worst.
Audiogon most definitely has a feedback system and most sellers accept PayPal, albeit with 3% surcharge.
In fact there have been many instances on eBay of serious rip off merchants selling equipment at the most unbelievable prices to the point that eBay themselves posted a stern warning on the audio pages about these people and their practices.
The Audiogon community is made up of like minded Audiophiles and resellers who are open to any questions or scrutiny.
The products offered are given a "condition" mark out of ten and in most cases a complete history of purchase and use is available. There are also a huge amount of new-in-box products available at big savings over RRP.
The beauty of this community lies in it's closed circle. If a seller is a rip off artist he will be outed in no time flat. Meanwhile should you need to ask questions about a product itself or its performance in relation to other pieces then you can expect that someone has had experience with that situation and will offer a fair and unbiassed report.
Even if I intend to purchase from a dealer I always post questions on the Audiogon forum to hear how others experiences might help with my buying decision.
For a small fee tou can also gain access to their Blue Book of used hifi prices.
I recently planned on buying a new pick up and received many great posts on my choices including a hugely detailed post from one of the cartridge designers himself.
You don't get that on eBay or for that matter from a local dealer.
As in all things if it sounds too good to be true then it normally is.
But so far I have had 100% satisfaction buying from the site and saved thousands of dollars in the process.
For an Audiophile living on an island in the middle of nowhere Audiogon is my lifeline.

BobJonesAVG -- Sat, 12/19/2009 - 23:22

That closed circle can be a help to those in the circle and a problem for everyone else. I've quietly tolerated quite a bit of attitude from Audiogon members and Audiogon themselves in order to make my transactions in peace.

rlw3 -- Mon, 05/23/2011 - 16:50

i have made many buys and sells on audiogon and before that audiomart newsletter. i try to deal with people with good point ratings which is indicative of good behavior. because the discounts to retail are so big i have been able to buy/try/sell a lot more than if i bought retail. all of my biggest losses were dealer purchases. since nothing sounds at a dealer like it will sound at home and i like being able to audition the item for as long as i like before deciding i will continue to buy at 40 to 60 cents on the dollar. i feel sorry for the dealer who works in a industry with too low of a profit margin for the low frequency repeat trade of people who are satisfied with a dealer. the after sales follow up and respect has been missing in my dealer dealings which has left me wondering what have i paid for? maybe the high end should be factory direct??

krandle37 -- Mon, 10/24/2011 - 08:02

Audiogon's feedback system used to allow for objective negative feedback. However, when I posted negative feedback on a buyer, the AG staff refused to let it be posted, even though I followed all of the rules about objectivity and truthfulness. The AG staff did not follow their rules by notifying me that they had cancelled the negative feedback. When I discovered that they would not post the negative feedback, I contacted AG and persisted in having the negative feedback published (I provided documentation of email exchanges with the other member and PDFs of a post dated envelope). AG staff gave me a big run around. I even appealed to the president of the organization to intercede in the issue (I was never given the option to proceed to that level). AG may have eventually posted the negative feedback. However, it came at a cost to me: without any notice or explanation, they shut down my account and locked me out of AG. All of this happened despite my having a very clean rating on AG and a justifiable position (they even admitted this in their reply to me).

From my experience AG is a clannish organization and they do not operate by any ethical standards.

So, the rating system, from my experience only allows for positive or neutral feedback and no objective criticism. This is a real drawback.

That aside, many of the AG members (buyers and sellers) are very easy and reliable with which to deal.

Steven Stone -- Wed, 10/21/2009 - 11:05

 I have successfully bought and sold items via Audiogon.
Safeguards include member's feedback and the ability to pay via Paypal.
As with any online transaction the secret to success is to "KNOW THE SELLER OR BUYER"
Always correspond via email and if possible (if they are in the same country) via phone to confirm details of the transaction.
If any deal seems too good to be true, walk away. Greed (the desire for a deal that is too good) is what gets you in trouble.
I have, over the past fifteen years, sold musical instruments and hifi gear to people all over the world and I've never had a deal go bad. Most people are honest, and if you ask enough questions the dishonest ones will stand out.

Steven Stone
Contributor to The Absolute Sound,, Vintage Guitar Magazine, and other fine publications

Boomzilla -- Wed, 10/21/2009 - 11:13

 Thanks, Steven - I've learned something.  I didn't realize that Audiogon had seller feedback or that PayPal was an option.  I agree with your other comments, point-for-point.

 A good sense of humor makes it ALL sound better!

Peter Ayer (not verified) -- Wed, 10/21/2009 - 15:00

 Audiogon is a great resource.  Buyer and seller feedback is available as well as Paypall.  When I got back into the high-end six years ago, I bought my speakers, turntable, tonearm, cartridge and cables from a dealer and my electronics from Audiogon.  I have since upgraded my electronics each time on audiogon and never had a problem.  I recently even bought a cartridge (unopened/unused) on Audiogon and saved a lot of money.  Just ask a lot of questions, email back and forth and read all feedback.  I did see a pure scam involving an SME 30 for sale in London for $4K, emailed a few times and quickly learned that the seller was bogus.  I enjoy reading and contributing to the forums and viewing other people's systems.  I've actually learned a lot from Audiogon.

mecolwell -- Wed, 10/21/2009 - 15:15

I have sold a limited amount on Audiogon, but all has been positive.
I recently sold a Classe' SSP-25, and my two local used dealers said they didn't want it, as they have not been able to sell them.   I posted it on Audiogon, and sold it for the full price, which was a bit higher than I wanted for "breathing room", in 11 hours, to someone in the "hood" (In Seattle..I live in Portland).
I also sold a mint old Dyna FM-3, which had been completely restored, with the same local (un)interest by my dealers, in a mere 4 hours, for what I paid for it two years ago.
Both transactions were Paypal, and went smooth.
Highly recommended!


quadlover -- Thu, 10/22/2009 - 10:52

I have used Audiogon to buy equipment, audio racks, cd's, cables and power filters all with excellent results.  I have yet to deal with anyone (individual or brick and mortar store) that were nothing short of smooth, positive transactions.  I use a special email for Audiogon and Ebay, I only pay with a special credit card and I only pay via paypal.  Taking these actions makes me comfortable in dealing with Audiogon.  It has been a boon to buyers and sellers alike.

Sam -- Fri, 10/23/2009 - 15:14

Thanks for everyones input!

bobboyer -- Sat, 10/24/2009 - 08:26

I've sold a preamp on audiogon before and now have a couple of sets of speakers up there for sale, though I doubt they will garner much interest due to their age. Still, I visit often and browse and helped a friend buy a turntable through the site. I've found for the most part that the individuals are honest hobbyists like us, selling a piece or two here or there to fund the next addition. Or thinning the herd. The dealers on there seem reputable from their ads but I've only communicated with one and he was very open and honest.
Within that context, you can easily learn to spot the sharks coming over from Ebay pretty quickly - they pop up every now and then with descriptions that are just mind-boggling in their praise for whatever they are selling, even if it's the biggest piece of 70s crap ever manufactured. There are also folks who cross advetise Audiogon and Ebay and are honest in their descriptions and dealings.
Steven's comments are dead on:  get to know the person with whom you may be dealing.

EasyBigFella -- Sun, 11/01/2009 - 19:04

I've bought and sold on Audiogon and had nothing but good transactions.  A lot of the people there are enthusiasts who have no reason to cheat anyone and actually enjoy the trading process.  If you look at the feedback ratings of Audiogon users, they are almost always 100% positive- as Steven said, most people are honest.

James B -- Wed, 12/09/2009 - 14:06

Ditto.  I have bought and sold on Audiogon without any problem.  And most people I've dealt with have conservative with item ratings. People value their reputations.  There is an ethos on Audiogon. Talk with the person and it's fairly easy to tell when you're dealing with someone who is genuinely into it. I've met some interesting people. 

James B.

BobJonesAVG -- Sat, 12/19/2009 - 13:39

I think the test of a service like Audiogon, eBay, PayPal, etc. is its dispute resolution.  I personally have had an Audiogon experience that wasn't perfect.  I filed a dispute as the buyer and Audiogon quickly cancelled it.  I'll be a little hesitant to go back...not sure, yet.

Boomzilla -- Fri, 12/25/2009 - 11:22

 OK - Here's my latest Audiogon experience - A seller had an item I wanted - I submitted my offer - The seller then let the offer expire, notifying me that he'd decided not to sell!  In the meantime, I missed out on a similar eBay item because my offer was pending on Audiogon!
If a buyer must obligate himself to purchase by making an offer via Audiogon, the seller should likewise be obligated to SELL the item he has advertised!  I doubt that I'll be using Audiogon again!

 A good sense of humor makes it ALL sound better!

ElizabethA -- Sun, 05/29/2011 - 00:07

As a seller, wouldn't you like to be able to investigate your buyer, and decide if you actually want to sell to that person?
If you were a new member, perhaps the seller did not want to sell to you, and did not want to say why they refused your offer? or, the seller was busy with other issues and could not get back to you quickly.
One problem is sellers selling off the cuff on Audiogon, and refusing to admit to any sale (to save the after sale fees.) and so they also do not close the ad, nor do they respond to any offers. One can see this when a populaar product stays up for sale without any action for the entire ad life.
The 'coincidence' of a product available on another site is rare, usually if an item is that common, you would find another one within a few days anyway.
Actually Audiogon has added a buy it now feature. The seller has an option to allow this feature now.

yes i am the Elizabeth over on AA and audiogon.

JamesB (not verified) -- Fri, 12/25/2009 - 23:01

I had the same experience -- maybe it was the same item (KC 4Ag).  I made a full price offer, but the seller told me he had decided not to sell.  That's the seller's prerogative, I think, but as a matter good manners the non-seller should at least take down the listing This experience was disappointing, but it won't keep me away from Audiogon.  There are many great deals to be had...

James B -- Fri, 12/25/2009 - 23:08

Actually the item was Kimber KC 8Ag, but the price was incredibly low; perhaps an example of "things that look too good to be true ..."

James B.

BobJonesAVG -- Sat, 12/26/2009 - 18:40

I think also as a matter of more than just good manners, a seller should reject an offer as soon as is practical if he has no intent to accept it.  My offers have very often received no reply at all, even if for the full amount or very near it.  Audiogon has its good points, but sellers' manners wouldn't be at the top of my list.  Regardless, it's a good place to sell.  Reasonable offers come in quickly.

Audiogonavoider (not verified) -- Tue, 03/09/2010 - 17:44

Personal anecdotes on the internet, for me, are worth very little... and that's all that one sees above.  The truth is that Audiogon leaves you unprotected, and the feedback system is NOTHING like eBay's, since Agon requires "acceptance" of negative feedback (or at least did if that has changed now).  I have been shopping for items listing for many thousands of dollars, and can't afford to pay and "hope for the best".
Paypal won't cover you on Audiogon like it will on eBay (read the fine print, if you care to).
Audiogon support is curt when they bother replying at all.
I won't use their site for the reasons listed above, though I'm interested in items that they're selling. 
As Boom stated above, there are dealer options that take ALL of the risk out, and, after you reach a certain level with this hobby, the few hundred extra dollars are well worth the immense peace of mind that you will receive dealing with a known entity.

mecolwell -- Tue, 03/09/2010 - 22:19

Audiogon has always been first-rate to me.


BobJonesAVG -- Tue, 03/09/2010 - 22:49

Not me.

gb -- Wed, 03/10/2010 - 00:24

Perhaps I've been fortunate, as I sell just as much as I buy, but only one time did I have an issue, which was when someone bought a CD player I sold them, and within 10 minutes of delivery, sent me photos showing significant damage. Initially, I was horrified, but then it was suggested  by someone I relayed the matter to that it might be a scam and after a lot of consultation with UPS, I concluded it was. It helped that I had photographed the unit using RAW mode on my SLR, so these were untouched photos and that the unit  the buyer sent photos of was so completely trashed looking that the unit I sent, which could have been fairly rated a 10, looked like a 5. UPS concluded, after sending an inspector, that the packing was excellent (as all my packaging is) and that this WAS a scam. Besides, I do photography, and there was no way that this person could have done the setup that fast and gotten those photos to be that detailed (even with a lighting setup already in place)without having had a second (trashed unit) waiting to perpetrate his scam. He eventually threatened me with legal action, trying to scare me by saying I'd have to come to New York, but my attorney assured me this was bull. I wrote the guy and told him I didn't believe a word he'd written, but I was aware not to be nasty, just factual.
This story is not guaranteed to calm your concerns, but otherwise, in 9 years of selling, I've never had an issue. I would suggest, however, that you look at  1), the length of time someone has been a member, and see if b), the feedback is from members who themselves have significant feedback (anyone can sell something to themselves once a year and give themselves a good rating: and c), look for purchasers/sellers with a feedback of 200 or higher and have been members for  years). I think you'll rarely go wrong. However sometimes someone is a first-time seller, in which case, you must be certain to use Paypal, and make sure their address is verified. And if THAT doesn't work, you MUST use your bank's credit card dispute system. It DOES work.
Other than that ONE time, I've found it excellent, and I'm very comfortable with them.

firedog -- Wed, 03/10/2010 - 06:25

I've purchased one fairly expensive item which was exactly as described, down to the insignificant nick on the edge of the faceplate.

As noted, a lot of Audiogon sellers are hobbyists looking to make a fair exchange in order to upgrade or thin out their large collection of equipment. A lot of others are dealers looking to unload perfectly fine, but unwanted, inventory.

I agree - always email or contact the seller, ask a few questions, and see what kind of response you get. I think in most cases you can tell who's honest and who's not.

If you use Paypal by way of your CC, you should be fairly well protected.

rom661 (not verified) -- Tue, 03/23/2010 - 23:41

I understand the appeal of Audiogon.  I have sold things on it for my customers.  I do sometimes wonder where the used gear will come from when high end dealers, of which I am one, are no longer around to help creat the desire for better equipment..  The only rule I have is that if you are going to buy on Audiogon, don't use my investment in my showroom as an audition resource.  One customer took a 12,000 preamp home for a weekend, brought it bak, said he couldn't justify the money and then returned two months later asking for a free upgrade for his Audiogon purchased model.  He is no longer aloowed in the store.  It wasn't that he bought used; that's his right.  It's not his right to borrow my inventory under false pretenses to make his used gear decisisions.  I think I'm done.  Thanks.

Renaat Mattheus (not verified) -- Thu, 03/25/2010 - 14:06

I bought and sold several items on Audiogon. Never had any problems.

deadshot (not verified) -- Mon, 03/29/2010 - 18:40

 I got ripped off, beware. wrote an email to Audiogon. They wouldn't even let me leave negative feedback for the jerk. 

Fred von Lohmann (not verified) -- Mon, 03/29/2010 - 19:06

I'm a happy Audiogon user (both buyer and seller). It's advantages and disadvantages are already well cataloged in this thread. I'll note that I had for years subscribed to a paper newsletter (name escapes me now), and it offered far **less** than Audiogon does. Yet thousands of audiophiles bought and sold that way.  
Just to answer the "why would a near-new item be sold for half off" question: I recently purchased a new Boulder component new from a dealer at a significant discount. I tried it out for 6 months, decided it wasn't the right thing for me, and sold on Audiogon for about half the retail price. I like to audition components at home, for lengthy periods of time, and I'm willing to lose a little bit on the churn in order to have that education and confidence in my ultimate purchases. I think you'll find many on Audiogon feel similarly (others are industry insiders selling off equipment they got at a discount, or dealers quietly selling off excess inventory as "used" -- whether or not you "approve" of these activities, the equipment is legit). 

Ripped Off on Audiogon (not verified) -- Tue, 03/30/2010 - 19:43

Audiogon is NOT safe. NEVER buy using money order. I got ripped off for $1200 and during my own investigation I found several people that got ripped off by the same person. Audiogon refused to help whatsoever.  The next week, I found another ad that had the same MO and I discovered that the same person was continuing to rip people off.  I warned Audiogon and they REFUSED to remove the ad, refused to warn people. At that point I realized that audiogon was implicitly aiding and abetting fraud.
I have had several good transactions prior to that .  Bottom line is that audiogon is very different than ebay in that with audiogon, its caveat emptor. They will not police their ads and will not interfere with ongoing fraud.

tedr (not verified) -- Sun, 04/04/2010 - 08:48

Well, I've done about 30 deals on "The Gon," the vast majority of which were fine. The ones that had "gone bad," were a real pain to resove.
In one instance, I sold an integrated amp to a local fellow. He was insistent that the remote was occasionally malfunctioning. I told him to send it back to me. No problem with the remote. Gave it back to him. Same problem. I sent it to YBA at my expense. They found no problem. Turns out the guy (as I recall) did not know that he had to select "amplifier" on the remote to activate it. 
I recently recieved a pair of IC's. DOA.
So, there's risk as their is with Ebay.  Where I can, I try to buy local and meet the person. Some interesitng discussions have resulted. One guy showed me his vast collection of Beatles memorabilia, one item of which was actually quite amazing.

art21345 (not verified) -- Fri, 05/21/2010 - 18:37

Well , here is the question for those who have a positive experience with Audiogon.
What if you see a guy with 0 feedback selling the rare stuff for 1k$ n asking for pers check/ money order?

bugzbunny (not verified) -- Tue, 06/08/2010 - 01:25

Depends.  If he/she is local, then I would ask him whether I could come out and check the piece and make sure he shows it in working condition, etc. 
If it is not local, I would pass on it. 

cutruj01 -- Sun, 06/20/2010 - 10:28

I have been an Audiogon member (jcaudio) for 15 years and bought and sold over 300 pieces of equipment (check my feedback) and have had only 2 bad experiences in all that time. The dispute resolution process allows other members to chime in with thoughts and potential resolutions. Members like myself, look very hard at ads for feedback, pictures and I prefer telephone communication on expensive items. I frequently sell MIBNT condition products for 50% off, as that is going rate for many items like cables, and very aggressive discounts on amps etc.
Most individuals are extreme enthusiasts.
I completely disagree with comments that Ebay is so safe. I posted many complaints that Ebay advertises Siltech cables by Power Sellers with fantastic feedback that are fakes! The Siltech site actually bemones the fact and actually lists the fraudulant sellers id and the fake model numbers (which are not even real product numbers per Siltech), yet Ebay does nothing to thwart. 90% are from Hong Kong or China at ridiculously low prices (which is what prompted me to investigate).
Additionaly; Siltech has contacted Ebay to no avail and negative feedback which was added to sellers accounts after unwary buyers learned they were duped from Siltech somehow disappeared. hmmm
I guarantee you that Audiogon would remove these sellers in a hot minute
On using the "make offer" tab on Audiogon, I suggest you do not use it and email the seller and correspond directly to consumate the transaction. Most seasoned Goners do not use this process as it does leave too much time with your offer just hanging.
Link to Siltech site below for reference:

Domaina -- Mon, 06/21/2010 - 17:14

I don't know why anyone would want those? If I was to get some componenets myself, I would definitely go for some new ones. There is no reason to cut any slack in that area, or you will definitely regret it in the long run. Forex

SARGE -- Sat, 06/26/2010 - 11:06

I'd rather pay the extra expence and make my purchase at brick & mortor baby, case in point, i could of purchased a Mcintosh MC402  power amp on audiogon for a little over $4000.00 but i felt more comfortable paying $7000.00 at my local audio salon Overture Ultimate Audio / Video here in Delaware. If something should happen to the amp or any kind of malfunction , all i have is a 13 mile drive to the salon were i can interact with experts who know what they are doing, and deal with guys whom  i  known now for over  15 years, guys who over the years have given me valuable advice on purchaseing decision. Now if you stay out in the middle of nowhere this maybe a little hard to do,thats were audiogon and ebay and the rest come into play, but those of us who can make the trip to a HIGH END AUDIO salon please do ,make your purchase and have piece of mind. There is only one thing to me more important then the sale, and that's the service after the sale
                                                                           happy listening.

John Renzetti -- Tue, 07/06/2010 - 06:01

I've had all great experiences buying and selling on Audiogon.  And like Sarge I've also had great experience buying from Overture in DE.  For the larger components I've purchased the seller was relatively local and I was able to meet them in person. One became a good friend. One guy flew in on his plane to pick up an amp I sold him and stayed for dinner. I also think a phone conversation is a must when buying and selling larger items. Gives you a feel for the person.

JA FANT -- Sat, 09/25/2010 - 04:50

Yes, Audiogon is safe. I have had all positive transactions there. No rip-offs so far...

Prospero2 -- Tue, 10/05/2010 - 20:26

I have had extremely good luck with Audiogon. My finest transaction was purchasing a pristine pair of Quad ESL-57s rebuilt by PK in Florida. The seller was a remarkable gentleman who insured the safe shipping of these delicate speakers from Washington state to Vermont. I use Paypal on transactions for tracking and record of payment. I also recently purchased an Esoteric SA-10 from a dealer at a good price and with a 3-year warranty. Both of these gentlemen absorbed the Paypal fee, though some others have asked me to cover it.

paskinn -- Tue, 10/12/2010 - 15:33

 I am in  a small minority, but I can't make a lot of sense of buying hi fi 'unseen.'  You may be lucky, you may not...but there is too great an element of luck for my taste. These days I confine myself to buying stuff  from people I can chat to and meet; restrictive I know but this is a hobby not a business! E-bay and Audiogon  are probably to the detriment of the hobby, they turn everything into 'commodities', just stuff rather than goods you have personally checked and verified. As I said, a minority view.........but I would prefer to go without than reduce the hobby to a gross, coarse, market.

Prospero2 -- Tue, 10/12/2010 - 16:17

What if you live in an area with no audio dealers other than Best Buy and Walmart? No people to meet or chat with on these matters. You would be reduced to mas market "Commodities" then with no access to anything else. Reading, exchanging views on line, and negotiated return on various items are all possible and encouraged. I appreciate "paskinn's" views, but the result might well  be a reduction to mass market commodities and helplessness.

JA FANT -- Wed, 10/20/2010 - 05:29

Sam-  did you make a purchase from Audiogon yet?

paskinn -- Sat, 10/23/2010 - 02:39

       There is something those of us who don't care for the internet markets can do.....use the internet to link up with fellow hobbyists.Over the years I have built-up a network of fellow enthusiasts. We trade together, buying and selling, but we also help each other. For instance a friend asked me to check out some vintage gear about an hours drive from my home, because he lives too far away. I described the gear over my my mobile and he bought it....he will do the sme for me sometime. We can co-operate to reduce the dangers of buying unseen. And you make new friends too!

Prospero2 -- Sat, 10/23/2010 - 05:08

I have made a number of friendly contacts through my Audiogon transactions. One friend sent me exprimental cables to try out and comment on, only postage was invovled.  And others have exchanged views on both equipment and musical choices. Not all my transactions have led to this, but a number have. So, while distance is there, I have found both friendly and responsible trading partners through Audiogon. So there is the opportinuty at times for an audio friendship network that is quite pleasing. I find the refined audio community to be lively but scattered over very large geographical distances. I have had enjoyable exchanges on audio with poeple in Arizona, Colorado, California, Florida, Washington state and elsehwere while I live in Vermont. And I have been able to learn about equipment I would not have known about and to imporve my own audio system with excellent equipment, often at very attractive prices, because of the social and information possibilities of the internet through Audiogon.
So, I think "paskinn" is right that the social networking around audio, music, and equipment is a genuinely positive result from the itnernet.

nunh -- Wed, 11/24/2010 - 09:41

I have had nothing but, great experiences at Audiogon.

Shermanr -- Wed, 12/01/2010 - 17:03

This is my Audiogon experience....
-Sold a Dynaco PAS-4 to Italy. Buyer complained about shipping costs. Ended up giving the Preamp away at no shipping cost despite the fact that anything to Europe is at least $200.oo USD. Buyer asked me to send w/o the original box and packing, this would have saves him nothing as the preamp was 95% of the weight, and any less packing, well you know. This is why sellers always state a caveat on shpping costs to Europe and Far East.. ain't cheap. Transaciton was OK.
-Sold a pair of Lowther Mini-Towers speakers to a buyer in California. Transaction was smooth depite the fact thta Fedex damaged on of the drivers by rough handling, the PM6C Magnet shifted.
-Bought a Denon DL-160 Cartridge on a Dutch Auction for $95 USD. Everyone of the 10 buyers was ripped-off. All we received from the Audiogon Seller was a letter with a photocopy of the Denon DL-160 specifications. Audiogon wahed their hands. Seller is still active, everyone complained.
So... my impression is that Audiogon is great as long a the seller or buyer are honorable. From other Audiogoner's I hear that any dispute or problem Audiogon simply washes their hands, or at least that was what happened to me.
Cancelled my account and never went back. I stick to Ebay and haven't had any problems, but then again, I have heard Ebay can also go wrong sometimes.
The moral.... any of these auction sites carru a risk.. it's a matter of how much one is willing to assume.

Steven Stone -- Fri, 12/03/2010 - 13:24

As with any sales site, the best defense is knowing your sellers (Use the feedback), and don't cheap out on shipping.

I only ship one way - well-packed and double-boxed. If a buyer can't afford the shipping they can't afford the component.

The Denon auction should have caused some action by Audiogon.

Steven Stone
Contributor to The Absolute Sound,, Vintage Guitar Magazine, and other fine publications

concerned -- Wed, 12/22/2010 - 19:12

My experiences with Audiogon have not always worked out. Be careful of sellers that have more than 1 e-mail address, as with both my major problems with sellers they changed e-mail addresses during communications. This seems to throw thier dispute process off. I guess that they can't figure that out. ALWAYS use a secure payment system like PayPal as thier dispute system is much better. Audogon's have been no help to me.Also they won't let comments about the transaction in thier feedback...I don't know what I was supposed to comment about.

JA FANT -- Thu, 12/23/2010 - 14:25

So far, I have had 11 positive purchases/experiences.

rsquared -- Sat, 12/25/2010 - 15:45

I have bought and sold on the 'gon for years. I read through the thread comments here and several begged a response, but I'll address just one as attention spans are shorter every year. A seller may decide to turn down full offer for their item(s) if prospective buyer: 1) has little to no feedback, 2) attempts to have seller sell outside audiogon to avoid fees. I've had buyers try to get around audiogon and/or PayPal rules more than a few times. I did not sell to those individuals. I sell or buy from someone based upon their feedback history and my email correspondence with them. I would rather make less on the sale to a decent buyer than sell to someone at full price who was a cheat and/or jerk.

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