I have an Onkyo PR-SC885 pre/pro (clone of the Integra DTC-9.8 pre/pro with different cosmetics) fed from an Oppo Digital DV-983H DVD player via HDMI (both audio and video). The Onkyo exhibits frequent 1 - 3 second audio dropouts during DVD playback (both Dolby Digital and DTS). I've contacted Onkyo about the problem, but Onkyo's customer service is about as helpful as Sony's. Onkyo says it's not aware of any such problem with the PR-SC885 and the only recommended "fix" is to reset everything back to factory defaults and start over (something I'm disinclined to do and doubt whether it would correct anything). Onkyo says if that doesn't correct the problem, to send the unit in for service - which I'm also disinclined to do. Given the serial number of my unit, Onkyo wouldn't even tell me if it has current firmware, how to determine its firmware version, or if any firmware updates are available. Since the audio dropouts only occur with non-hi def audio tracks, i.e. not with blu-ray discs having Dolby True HD or DTS HD MA played on my Oppo BDP-83, I guess I could connect the digital audio output on the Oppo DV-983H to the digital audio input on the Onkyo, but I'd prefer to get the issue resolved and not have to add another cable. Has anyone experienced similar problems with the Onkyo or Integra pre/pros, or know of firmware updates and how to obtain them?