Earlier this week I had an opportunity to talk with Andrew Bubala, director of marketing for audio accessories, Sony Electronics, on the subject of digital noise cancelling technology for headphones. Actually, the call was partly to follow up with Andrew on my review of Sony’s MDR-NC500D, which appears in the current issue of Playback magazine, and partly an opportunity for me to get a deeper, “insider’s” view on the thinking behind the MDR-NC500D. I thought I’d share some of things I learned.
Sony’s MDR-NC500D is, as some of you already know, a so-called “feedback-type” noise cancelling headphone, meaning that it’s noise-sensing microphone is placed inside the headphone earcup. In this way, the mic “listens to” the same noises, and from the same vantage point, that you do. The concept, of course, is that the mic’s output signal can therefore be used to create an offsetting noise-cancellation signal that will (to a significant degree) cancel noise. This approach does mean that Sony, and all other feedback-type noise-cancellers, must provide some mechanism that allows the headphone’s circuitry to discriminate between noise and music (which the mic also picks up). Otherwise, the system would attempt to cancel out both noise and your music.
Andrew pointed out that Sony’s MDR-NC500D is not unique in being a feedback-type design; Bose’s ubiquitous QuietComfort2 (QC2) headphone is also a feedback-type design as is Sony’s earlier MDR-NC60. But four things are different about the MDR-NC500D:
1. First, the Sony—unlike the Bose QC2, which uses analog noise cancellation circuitry—converts inbound music and noise signals into digital format and only then applies digital noise filters and EQ-shaping to simultaneously cut down noise and improve sound quality. Andrew stressed that it is far easier to analyze noise and to compare noise vs. music signals in the digital domain.
2. Second, the Sony—unlike any other headphone we know of—offers three different digital noise filters, one optimized for airplanes, another for trains/busses, and a third for office/study environments. Andrew explained that while all noise-cancellers are, to some degree, capable of adapting to the noise environment around them, the noise spectrums of planes, trains, and studies are sufficiently different that it pays to have different noise filter curves for each.
3. Third, the Sony provides an artificial intelligence (AI) circuit that monitors noise when you first fire-up the headphones, and then chooses the appropriate filter curve for your environment. To activate the AI circuit, you just push a button on the outside of the earcup and wait a bit. From the inside, you hear the music stop for a few seconds (so that all you hear is whatever noise penetrates the earcups), followed by a chime-like chirp, at which point you’ll simultaneously hear the noise floor drop dramatically and the music resumes, sounding clearer than ever. Andrew indicated that part of the beauty of the AI circuit is that it can analyze noise faster and better than most humans can and that it always “chooses the optimal filter curve for the circumstance.” (Note: You can manually override the AI circuit’s decision if you want to try other curves, but my experience was that it does indeed make the best judgment call).
4. Fourth, the Sony can apply digital EQ to help “clean up” or “enhance” the inbound music signal. All processing, again, happens in the digital domain using a beefy DSP engine, so that digital audio data is only converted back into analog signals at the last moment, just before being used to drive the headphone’s transducers. Since noise is essentially subtracted from the audio signal in a very precise way, Andrew said, the MDR-NC500D is able to preserve a much higher degree of musical subtlety—especially through the critical midrange—than most other noise cancelling headphones based on analog noise cancellation circuits.
Toward the end of our talk, I got a gratifying bit of confirmation that the observations I offered in my review of the MDR-NC500D were on target. I had said the headphones generally had neutral tonal balance but that they seemed to introduce a bit of bass boost, way down low. “Yes, we were frankly surprised that you picked up on that,” said Andrew. As it turns out, the U.S. model MDR-NC500D has a somewhat different tonal balance curve than the Japanese-spec model. The Japanese model offers ruler-flat frequency response, while the U.S, model introduces—you guessed it—a very slightly enriched, thicker bottom end.
Comments
too bad the US version gets a bass boost. what''s up with american's taste for boomy bass? It's an abomination.
I bought the Sony's DNC on my way home from Houston, Texas, during the flight I plugged into the plane's communication system to listen to the movie. While watching/listening to the movie during the times when no one was speaking I could hear a soft chirping noise, it was continuous. I turned the movie volume down and the chirping noise was still there, so I plugged in my Bose Quit 2 noise cancelling and the chirping was gone, plugged the Sony DNC back in and the noise was back. I activated the AI button several time and the noise persisted . Has anyone else experienced this problem?
I've owned a shiny new set of MDR-NC500D for 3 weeks and can tell you frankly they are totally useless in the real world of airline travel.
I 'migrated' from my long term (8 years) with a set of Sennheiser PXC250's to the Sony brave new world, then set off back to Australia from the UK via 3 cities in the US.
I have to say, on the ground, testing for a few minutes in the Sony store, they perform really well, remarkably in fact.
Take them on a plane and within 2 minutes of take off you get a 'cavitation' beating sound in one ear, the other ear or both ears.
No amount of swallowing, mouth reshaping (people must think I have a twitch), resettling the phones on the head/ears, switch on / off, AI on / AI off, etc etc etc can get rid of this 'beat' effect for long, either in one ear, then the other ear or both.
I have only found one other online acknowledgement of this effect - a thorough review by thetravelinsider.com.
Let me tell you, i'm currently in New York on the last leg of the return back to London and am very fortunate to be in Virgin Upper Class so they give me a set of NC headphones for the flight.
I'm severely disapointed with the waste of money that this breakthrough technology represents and want my money back from Sony and will return to Sennheiser asap. Apart from the cost, the packaging is incredible.
I'm afraid I have been sucked in with the thought that "for this price, Sony must have it right, despite the size of the packaging etc which is hardly portable for a true road-warrior.
Completely agree, i have both a Bose and a sony, the sony just gives all the time this "cavitation" on the left hear, it is just a mess, just never buy sony canceling headphones, it is a huge mistake, Bose is just cheaper and much better. This sony headphones for 250 USD is a robbery.
I've purchased one yesterday. Tried it out at the airport in London. Returned it to the store because there was a pulsating tone coming from the right earcup. First I thought it was some crazy idea of the recording artist to include this irritating noise on their album. It turned out that the noise was produced by the earphones themselves. Some kind of a mid and low frequency feedback. I disconnected the ipod. And every now and then the pulsating noise returned. Back to the store. The store gave me a new set. I tried it in the store. It seemed to work fine. Onto the airplane. And.. the same pulsating noise, but this time from the left earcup. *Something* is not okay with Sony's noise cancelling concept.
Did they give you your money back? I am going to take mine back - but do not have the original packaging. These phones are not ready for prime time and i'll be very disappointed if they do not give me the cash back.
I get the same problem with a pulsating/chirping in the NC-500D. I called Sony tech support and they were of no help at all. They insisted they had never heard of the problem. What a waste. I'd once like to talk to a tech support person who is knowledgeable and honest.. I have to wonder if there is a problem with my hearing however. I found that if I apply a very small amount of pressure below my earlobes and right behind my jaw, the noise goes away. When I do this I don't break the seal on the headphones but the noise goes away. Does this work for anyone else?
Beating exisists and is a problem:
I have this problem on my Sony Digital Noise Canceling Headphones and it is quite annoying and persistent. This is the second one I bought that had the exact same problem; I returned the first because of it. I can temporarily stop the beating by displacing the ear cushion forward or backwards but this affects the sound quality. If I happen to turn my head on the headrest and put pressure on the cup the beating resumes. I've flown many trips between the US and Australia, Japan and Europe and it beats very noticeably on every single flight. Unless Sony can fix this problem I can not recommend this headphone to anyone.